Guarantees


All items carry a manufacturing default guarantee with the manufacturer directly and not The Spectacle Boutique.

If an item is bought on sale , at a reduced or discounted or promotion price or is simply given a discount of any form , no matter how small the value is , the product carries no guarantee & cannot be exchanged or refunded .

Should the item be less than two years old and paid for at the full retail price a manufacturing default warranty will be applicable based on the manufacturers discretion , The Spectacle Boutique holds no opinion on any guarantees as they are not the manufacturer .

 

Please note with imported items to resolve a query can take anything from 2-12 weeks due to the international processing that takes place .

 

Should your item have been bought within the past 24 months at full price and you have a manufacturing default issue , not caused due to wear & tear kindly email sales@spectacleboutique.co.za with full images , proof of purchase and detailed information regarding the default so we can forward your email to the manufacturer .

 

please note manufacturers are very strict with regards to warranties and only assist with actual manufacturing defaults and not careless usage or care of the product .